Commonly Asked Questions

You get 24-hour-a-day monitoring by Monitronics Security professionals using the most advanced technology.

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Can I save up to 20% on my homeowners insurance by having an alarm system?

Yes, you can save anywhere from 5% to 20% off your home owners insurance if you have a home alarm security system. Fill out the get started form online to learn the details.

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Does a security system reduce the liklihood of being burglarized?

Yes. A US study revealed that homes with monitored home security systems were three times less likely to be burglarized. Another study by the FBI placed the risk at 15 times less likely to be burglarized.

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How does your referral program work?

We sincerely appreciate our referrals and we like to thank you with $100. That's right, for each and every referral that becomes a customer of Statewide Security, we will pay you $100. Checks are mailed 4-6 weeks after installation. Call for additional questions or details: 866.238.5238.

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How does the security system work?

The control panel is the "brain" of your security system and controls all the processing of alarms from different components of your system. The keypad is your command center, allowing you to turn on all or portions of your system. Door/window sensors tell the control panel when a door is opened. A motion detector senses movement in the room or area that it covers. The siren sounds an internal alarm while the system sends a signal to the monitoring center. The telephone jack provides connectivity to your phone line for the alarm signal.

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How quickly can I schedule a date to have my system installed?

We can often install a home security system within 24 hours, subject to availability.

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How many hours does it take to install a system?

A standard installation takes 2-3 hours. Some homes and larger security systems may take a few additional hours.

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Does my state require that I have a CO detector?

The following states have CO laws in effect: Massachusetts, New York, Illinois, Iowa, Missouri, Michigan, North Carolina, New Jersey, Ohio, Texas, Wisconsin. You will neeed to check with your local Fire Department for your town's specific regulations.

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What is carbon monoxide (CO) and how is it produced in the home?

Carbon monoxide (CO) is a colorless, odorless, poisonous gas. It is produced by the incomplete burning of solid, liquid, and gaseous fuels. Appliances fueled with natural gas, liquified petroleum (LP gas), oil, kerosene, coal, or wood may produce CO. Burning charcoal produces CO. Running cars produce CO.

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How many people are unintentionally poisoned by CO?

Every year, over 200 people in the United States die from CO produced by fuel-burning appliances (furnaces, ranges, water heaters, room heaters). Others die from CO produced while burning charcoal inside a home, garage, vehicle or tent. Still others die from CO produced by cars left running in attached garages. Several thousand people go to hospital emergency rooms for treatment for CO poisoning.

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What are the symptoms of CO poisoning?

The initial symptoms of CO poisoning are similar to the flu (but without the fever). They include:

• Headache
• Fatigue
• Shortness of breath
• Nausea
• Dizziness

Many people with CO poisoning mistake their symptoms for the flu or are misdiagnosed by physicians, which sometimes results in tragic deaths.